1st National Bank St. Lucia Limited
Managing Director: Mr. G. Carlton Glasgow
# 21 Bridge Street, PO Box 168, Castries, SAINT LUCIA
Tel: 1 758 455 7000, Fax 1758 453 1630
Swift Code: LUOBLC LC
1st National Bank St. Lucia Limited is now more than ever an intrinsic part of St. Lucian Society. The Bank is proud to be the first Indigenous Bank on the island, serving the people of St. Lucia since 1938.Its mission is “To contribute to national development by creating value for shareholders through the provision of financial services to local, regional and international individuals and corporate clients. This will be achieved by creating value and satisfaction for our customers through excellent service, driven by a highly skilled, empowered, visionary and inspired team using appropriate technology supported by good corporate governance”. The Bank was the recipient of the Eastern Caribbean Central Bank award for Excellent Customer service for the year 2004. Additionally, the Bank was declared Banking Institution of the year 2006 by the St. Lucia Chamber of Commerce Industry and Agriculture. Since then the Bank has launched its own minted Television programme entitled 1st National Bank Notes. The ten minute programme covers an interesting mix of financial literacy, community activities, and information about the Bank’s products and services. The Bank has also enhanced the Customer experience by creating a new look website which boasts of aesthetics and functionality, feature rich with music and flash on the opening page and interchanging images to keep the site dynamic. The bank’s online banking facility is a natural presence on the site where customers can log in securely and see their transactions, transfer funds between accounts, view statements, among other practical features. The Bank continues to demonstrate community service by having officially adopted the Mon Repos Combined School located on the south eastern part of the island. In this regard the Bank hopes to continue to play a significant role in the educational development needs of the Nation’s children. The Bank’s Community assistance program is wide and varied, from sponsoring Under Thirteen Athletic Games, to Fond D’or jazz to partnering with philanthropic organizations such as the National Community Foundation. The Bank operates a Head Office and (4) branches which offer a range of convenient banking services and products. Two of the branches are located strategically in the north and south of the island. The Bank also operates two Bureaux de Change located at the airport and at the sea port in Castries. The Bank has a staff complement of (94) and had an audited asset base of US$144 million as at December 2008.
East Caribbean Financial Holding Company Limited
Group Managing Director: Mr. Robert Norstrom
CAIB Representative: Ms. Joanna Charles, Assistant General Manger -BOSL
Bridge Street, PO Box 1860, Castries, SAINT LUCIA
Tel: (758) 456-6000, Fax: (758)456-6702
E-Mail: ecfh@candw.lc
Website: www.ecfh.com
The East Caribbean Financial Holding Company (ECFH) was established as a result of the 2001 merger of two major financial institutions in Saint Lucia: the largest commercial bank, National Commercial Bank, and the sole development bank, Saint Lucia Development Bank. The merger’s objectives were to provide a wider range of banking, financial and other related services at a lower cost and a higher level of efficiency than was previously provided by these institutions operating independently. The Group rapidly became one of Saint Lucia’s leading financial institutions.
Today, the Group is a dominant player in many areas such as general insurance, as well as in offshore, domestic and merchant banking services. As a premier financial services provider, ECFH is guided by the following principles: encouraging and mobilizing savings; financing commercial, personal and development loans; developing relevant financial products and services to serve the needs of the economy; promoting economic development; facilitating the growth of the nascent capital market; fostering entrepreneurship and taking the lead in positively influencing the financial sector in particular, and the economy in general.
Coming out of the merger, the following subsidiaries were formed with the latest being established in 2008: Bank of Saint Lucia Limited, Bank of Saint Lucia International Limited, EC Global Insurance Limited, Mortgage & Finance Company of Saint Lucia Limited, Property Holding & Development Company Limited, ECFH Global Investment Solutions Limited. ECFH is one of the largest indigenous financial institutions in the Eastern Caribbean with over EC$2billion in assets. ECFH provides a wide range of services from retail, commercial and development banking to property development, insurance, capital market and merchant banking services. ECFH Corporate Services and the other subsidiaries, apart from Bank of Saint Lucia, employ 154 staff members. In the sphere of commercial banking, Bank of Saint Lucia currently operates a total of 5 branches with a staff complement of 318 employees providing a wide range of financial and related services including corporate, retail, development and wealth & asset management. It has 9 full service ATMs and 13 cash dispensers. The Bank enjoyed a 33% market share and had an audited asset base of US$637 million as at December 2008.
